In the Yogurt market, eat-on-the-go trend led Yoplait developed Go-gurt. Delivered in a colourful nine-inch tube, designed to enhance portability and appeal to kids, Go-gurt helped Yoplait forged ahead of Danone’s Dannon, a category competitive brand it had trailed over a decade. With this smart marketing, a new yogurt subcategory was created in which Dannon was not relevant.Eat-on-the-go Trend led Yoplait Created Go-gurt, Expanding the Boundary of An Existing Category.
How do you create a digital strategy that involves customers in an energized social community? How do you create an engaged, active “go-to” website? Prophet's David Aaaker says, You must change the orientation of marketing from selling the offering, the brand, and firm to becoming an active partner with a shared interest program around a customer’s “sweet spot.” A sweet spot reflects customers’ “thinking and doing” time, beliefs and values, activities and passions, possessions or places they treasure. Ideally, it would be a part of, if not central to, their self-identity and lifestyle and reflect a higher-order value proposition, much beyond the benefits provided by the offering. To illustrate, Pampers went beyond diapers by creating the Pampers Village community that provides a “go to” place for all issues relating to babies and child care. Its five sections – pregnancy, newborn, baby, toddler, and preschooler – all have a menu of topics. Its online ...
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