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Creating Customer-compelling experience is way for you to make money, like Delta Airline


Delta Airline identified sleep as the most important in-flight experience, which means that is an important consideration for a worthwhile customer group. Then it developed a comprehensive program to deliver, includes a white noise channel on the in-flight radio, full flat-bed seats and a special “Westin Heavenly” comforter and pillow.  Delta Airline.  created sleeping experience in the Airline Industry: " Airlines that offer superior sleeping experiences for upper-class passengers".

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