One lucrative market segment for you to create value, is baby boomers - the approximately 176 million consumers born between 1946 and 1978. Though baby boomers represent a wealthy target, possessing $ 6.2 trillion in annual spending power controlling three-quarters of world wealth, viewers of over 50 refers to as "undesirables", because advertisers are primarily interested in 18 to 49 years olds. Yet with many baby boomers into their 60s, and even the last wave turning 40, demand for products to turn back the hands of time has exploded. Half of all baby boomers were depressed that they were no longer young, and nearly one in five were actively resisting the aging process. As they for the fountain of youth, sales of hair replacement and hair coloring aids, health club memberships, home gym equipment, skin-lightening creams, nutritional supplements, and organic foods have all soared. Further more, contrary to conventional marketing wisdom that the brand preferences of consumers over 50 are fixed, baby boomers are willing to change brands in line with the total population. The boomer market will grow in importance in the coming years: the proportion of adult in 65 will be 20% in 2020.
How do you create a digital strategy that involves customers in an energized social community? How do you create an engaged, active “go-to” website? Prophet's David Aaaker says, You must change the orientation of marketing from selling the offering, the brand, and firm to becoming an active partner with a shared interest program around a customer’s “sweet spot.” A sweet spot reflects customers’ “thinking and doing” time, beliefs and values, activities and passions, possessions or places they treasure. Ideally, it would be a part of, if not central to, their self-identity and lifestyle and reflect a higher-order value proposition, much beyond the benefits provided by the offering. To illustrate, Pampers went beyond diapers by creating the Pampers Village community that provides a “go to” place for all issues relating to babies and child care. Its five sections – pregnancy, newborn, baby, toddler, and preschooler – all have a menu of topics. Its online ...
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