More people are divorcing or separating, choosing to marry later, or marry without the intention of having many children. Each group has distinct set of needs and buying habits. People in the single, separated, widowed or divorced (SSWD) groups need smaller apartments; inexpensive and smaller appliances; furniture and furnishings; and small size foods and detergent packages. If you create products targeted at the people who live alone and value convenience, you will be market-successful.
How do you create a digital strategy that involves customers in an energized social community? How do you create an engaged, active “go-to” website? Prophet's David Aaaker says, You must change the orientation of marketing from selling the offering, the brand, and firm to becoming an active partner with a shared interest program around a customer’s “sweet spot.” A sweet spot reflects customers’ “thinking and doing” time, beliefs and values, activities and passions, possessions or places they treasure. Ideally, it would be a part of, if not central to, their self-identity and lifestyle and reflect a higher-order value proposition, much beyond the benefits provided by the offering. To illustrate, Pampers went beyond diapers by creating the Pampers Village community that provides a “go to” place for all issues relating to babies and child care. Its five sections – pregnancy, newborn, baby, toddler, and preschooler – all have a menu of topics. Its online ...
Comments
Post a Comment