In the early 1980s, neoliberal ideas found a powerful institutional expression in a new model of public administration known as New Public Management (NPM). Emerging first in Anglo-American contexts and rapidly diffusing across the globe, NPM operationalized neoliberal modes of governance within the everyday practices of state bureaucracies. Its central ambition was to remake the public sector in the image of the private market by importing managerial techniques, entrepreneurial values, and competitive logics into government institutions. At the heart of New Public Management lies a fundamental redefinition of the relationship between the state and its citizens. Rather than conceiving citizens as members of a political community entitled to public goods, NPM recasts them as “customers” or “clients” whose needs are to be met through efficient service delivery. Public servants, in turn, are encouraged to abandon traditional bureaucratic norms of neutrality, rule-following, and public du...
John writes on trends, worldviews, lifestyles, and human behavior, exploring how people think, choose, and live. His work spans innovation, values, politics, religion, and philosophy, with a strong focus on culture, everyday life, and social change— examining alterations in the pattern of society. In addition to writing, John directs online programs at Ransford Global Professional Development LLC: https://ransford.yolasite.com/